Refund and Cancellation Policy

What is the cancellation policy for participation on a personal computer?

To cancel your registration, please e-mail WebcastServices@syda.org. Payment can be refunded only up to 30 days from the original date of payment.

  • If no session has been launched:
    • The fee for an individual session, which has not been launched, or for sessions I – IX for which no sessions have been launched, can be refunded minus a 10% processing fee.
  • If a session has been launched:
    • The fee for an individual session cannot be refunded once the session has been launched.
    • The fee for Sessions I-IX can be refunded within 30 days of the original date of payment, and the refund will be reduced by $25 for each session that has been launched. For example, if you paid $180 and launched 2 sessions, and then canceled before 30 days have passed from your original date of payment, you would receive a $130 refund.