Sweet Surprise 2020 was held on Wednesday, January 1, 2020, in the Siddha Yoga Universal Hall. Sweet Surprise is available as an audio webcast in English with simultaneous translation in French, Hindi, and Spanish until Monday, November 30, 2020.
Sweet Surprise is now available with subtitles in English, French, German, Italian, Japanese, Portuguese, Russian, and Spanish.
Is registration required?
Yes, registration is required for Sweet Surprise. You can either register at a Siddha Yoga Ashram, meditation center or chanting and meditation group to participate at a location, or you can register on the Siddha Yoga path website to participate online.
To register and participate online, you will need a Siddha Yoga Online Account. The registration process will take you through all the steps. Register online now for Sweet Surprise 2020.
How do I create a Siddha Yoga Online Account?
Click on the link “Sign In” link located in the top right corner of the Siddha Yoga path website. You will be given the option to create a new account. Once you do so, an email will be sent to your email address requesting you to validate your new account. Please create your new account in advance of when you plan to participate in Sweet Surprise.
In what languages is Sweet Surprise available?
Sweet Surprise is available in English and with simultaneous translation in French, Hindi, and Spanish. Sweet Surprise is also available with subtitles in English, French, German, Italian, Japanese, Portuguese, Russian, and Spanish.
Is there visual content in Sweet Surprise?
Sweet Surprise 2020 is an audio webcast with visual elements.
How long will Sweet Surprise be available?
Sweet Surprise 2020 will be available through Monday, November 30, 2020.
May I invite friends to participate in Sweet Surprise in my home?
You may invite as many people as you like, as long as they have all registered. You may register all the participants on your computer, or they may register at home on their own computers and participate with you. If they register at home, it is your responsibility as the host to ensure that everyone has paid the registration fee. Please request that they bring their confirmation email.
Can I register guests from my Siddha Yoga Online Account?
Yes, you may register guest participants from your own account
- Guests registered in your account must participate in the same location and at the time you participate.
- In order to register guests, you need to register as well.
- You may register your guests during your own registration process or after you have registered.
- You will see the steps on how to register guests as you proceed through the registration process.
Can I register online to participate at a location?
No, online registration is only for participation on a personal computer. Contact the location where you wish to participate for local registration details.
I have registered to participate online on the Siddha Yoga path website. May I change my registration to a participating location?
Yes. You may cancel your registration by emailing a request to email@example.com. Your credit card will be refunded, and you may register at the location where you wish to participate. See the cancellation policy for details.
I have emailed (or called) the location where I wish to participate, and I haven’t heard from anyone. What should I do?
Contact the Global Teaching and Learning Events Department at: Global-IntensivesandEvents@syda.org.
May I change the location where I’ve registered?
Yes. You may change locations by cancelling your registration at the first location and then registering at the location where you wish to participate. See the cancellation policy for details.
How many times may I participate in Sweet Surprise once I have registered?
Registration allows you to participate in Sweet Surprise once. To participate multiple times, register each time. For more information about the Multiple Participation Package, including registration details, click here.
Are there recommended web browsers and internet speed?
The recommended internet browsers are Google Chrome and Firefox. The minimum recommended internet speed is 4 Mbps. For lower internet speeds, you will be able to participate with lower video resolution, and you may experience pauses or breakup of the audio webcast.
The timer on the player is moving, but I don't hear any sound. What should I do?
Check that the speakers are turned on and the volume is up. Also check that the audio settings in your computer or mobile device are not muted. If you are using Safari as your browser, you may try to stream with a different browser.
What should I do if the audio webcast does not start or is breaking up?
You may need to refresh your browser by pressing the following key(s):
- Press Ctrl+F5 if you have a Microsoft Windows computer.
- Press Cmd+R if you have an Apple computer.
How do I change the visual quality of the audio webcast?
The visual quality of the audio webcast will be automatically adjusted according to your internet bandwidth. However, if you want to change the visual quality, click on the settings icon in the lower right corner of the player. Choose a higher resolution if the still images are flickering. Choose a lower resolution if the stream stops or does not load properly.
May I pause the audio webcast?
Yes, you can pause the audio webcast. The webcast will be available for 24 hours after you launch it.
What is the cancellation policy for participation online via the Siddha Yoga path website?
- If the audio webcast has not been launched and the request for a refund is made while registration is open, the fee will be refunded minus a 10% processing fee.
- The registration fee will not be refunded once you have launched the audio webcast.
What is the cancellation policy for participation at a Siddha Yoga Ashram, meditation center, or chanting and meditation group?
To cancel your registration, please contact the location where you registered.
- If you cancel prior to the start of the event, the fee will be refunded minus a 10% processing fee.
- If you cancel after the start of the event, the registration fee will not be refunded.